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Best Price in Kenya

Privacy Policy

Privacy Policy

Effective Date: October 6, 2026

At Best Price in Kenya (operated directly by EXTREMTECH BEST PRICE LIMITED, PVT-5QVHW65), we value your privacy and are dedicated to safeguarding any personal data you share with us. This Privacy Policy describes how we collect, use, and protect your information when you access our website https://bestpriceinkenya.com, use our services, or make a purchase. By interacting with our website, you agree to the practices described below in accordance with the Kenya Data Protection Act, 2019.

1. Legal Entity & Data Controller

The website www.bestpriceinkenya.com is owned, operated, and controlled by EXTREMTECH BEST PRICE LIMITED, a private limited company incorporated under the Companies Act, 2015 of the Republic of Kenya (Registration No. PVT-5QVHW65). All references to “we,” “our,” “us,” or “Best Price in Kenya” in this policy refer to EXTREMTECH BEST PRICE LIMITED.

2. Information We Collect

Personal Information:

We collect personal details from users when they browse the site, register an account, place an order, or engage with site features. The types of personal information we collect include:

  • Full name

  • Email address

  • Phone number

  • Delivery, shipping, and billing addresses

  • Transaction details and order history

Non-Personal Information:

We gather non-identifiable data to better understand how users interact with our website, including browser type, device type, IP address, operating system, referral URLs, and technical diagnostic data.

3. How We Use Your Information

We utilize collected data for key operational and legal purposes:

  • To process orders, verify payments, and deliver purchased products across Kenya.

  • To personalize your shopping experience and recommend relevant products.

  • To enhance our website functionality, performance, and customer support.

  • To send transactional communications, order tracking updates, and promotional content (where opted in).

  • To detect, prevent, and protect against security breaches, fraud, or misuse of our services.

4. Protection & Payment Security

We implement robust administrative, technical, and physical security measures to maintain the safety of your information. All online transactions processed through Best Price in Kenya are encrypted using Secure Sockets Layer (SSL) technology.

We do not store, process, or retain credit/debit card credentials or mobile money PINs on our servers. All financial payments are handled securely by PCI-DSS compliant third-party payment gateways and certified banking partners.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We share necessary customer data strictly under confidentiality agreements with trusted service providers, including:

  • Logistics & Courier Partners: To fulfill doorstep and regional product deliveries across Kenya.

  • Payment Processors: To process payments and verify transactions securely.

  • Legal Compliance: When required by law, regulation, or government authorities under the laws of the Republic of Kenya.

6. Cookies & Tracking Technologies

Our website uses cookies and similar tracking tools to maintain active shopping carts, recognize returning users, analyze traffic, and improve website navigation. You may adjust your browser settings to refuse cookies, though certain features of the website may not function fully as a result.

7. Your Data Subject Rights

Under the Kenya Data Protection Act, 2019, you have specific rights regarding the personal data we hold about you:

  • Right to Access: You may request a copy of the personal data held about you by EXTREMTECH BEST PRICE LIMITED.

  • Right to Rectification: You may request that incomplete or inaccurate data be corrected.

  • Right to Deletion: You may request the deletion or erasure of your personal data, subject to lawful retention obligations.

  • Opt-Out: You may unsubscribe from promotional emails or communications at any time using the link provided in the message or by contacting us directly.

8. Changes to This Policy

We reserve the right to revise this Privacy Policy at any time. Any updates will be published directly on this page with a revised effective date. Continued use of our website following any updates constitutes acceptance of the revised terms.

9. Contact Us & Data Controller Details

If you have questions, concerns, or requests regarding this Privacy Policy or how your personal data is handled, please contact our administrative team:

  • Operating Brand: Best Price in Kenya

  • Legal Parent Entity: EXTREMTECH BEST PRICE LIMITED (Reg No. PVT-5QVHW65)

  • Physical Address: Town House, Kaunda Street, Nairobi, Kenya

  • Direct Email: sales@bestpriceinkenya.com

  • Phone Number: 0719 383 961

  • Business Hours: Monday – Saturday, 8:00 AM – 6:00 PM EAT